Hardware · Software

Troubleshooting and diagnostics in Odense and Nyborg

Will your device not turn on, does it restart by itself, or has it become slow? We find the fault on phones, tablets, computers and consoles – and give you the price before we repair it.

Price agreed before we start · price match on Funen.

Describe your fault Call +45 52 70 70 28

01 / What we help with

Typical faults we find

Will not turn onNo power, a black screen or the device is stuck in a boot loop.

Restarts and freezesUnexpected restarts, crashes and apps that close.

Gets hot or noisyOverheating, dust and fans that run all the time.

Slow or unstableSoftware, updates and setup that are playing up.

After water or a dropDamage that cannot be seen from the outside.Read about water damage →Faulty componentsReplacement of faulty parts and micro-soldering.Electronics repair →

02 / How we troubleshoot

We find the cause first

The technician tests the device and finds out what is wrong. You then get a price for the repair. It is up to you whether we go ahead.

How much does troubleshooting cost?

You only pay for the diagnostic check if the device cannot be repaired or if you decline the quote. If you go ahead with the repair, the diagnostic check is free. A diagnostic check costs 325 DKK – 625 DKK for computers (laptops, MacBooks and desktops). You can also see the price for your device in the price finder under “Diagnostics”.

Hardware and software

We help with both physical faults (power, screen, ports, components) and software, such as updates, crashes and setup.

Your rights2-year statutory right to claim

Covers manufacturing faults and defects. New damage, user damage and wear and tear are not covered.

Price matchCheaper on Funen?

If you find a lower price, we will match it. See terms

Can’t find your fault?

Describe it and you will get a price before we start.

Get a quote

03 / How it works

Three steps. No surprises.

Find the price

See the price in the price finder. If your model or fault is not listed, we will give you a quote.

Price finder
Quote

Come in – or let us come to you

Choose the option that suits you best.

Walk-in
Booking
Mobile workshop
Ship & Repair

We repair in our own workshop

The price is agreed before we start. We will let you know when it is ready.

Price before we start
Notified when ready

04 / Questions

Good to know

Need an answer now?

Call or email us.

+45 52 70 70 28 Email us

Can you find the fault after water damage or a drop?

Yes. Water and drops can cause damage that cannot be seen from the outside. We test the device and give you the price before we repair it. Switch the device off and do not charge it until we have looked at it.

How long does troubleshooting take?

It depends on the fault. We agree it with you when you drop the device off, and let you know as soon as we know more.

Can you help with software?

Yes – on phones, tablets and computers, such as updates, crashes and setup. Describe the problem and we will get back to you. If you need to move data to a new device, see data transfer and setup.

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