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Mobile emergency alerts in Denmark: the test on 3 May 2023
Denmark tested its new mobile emergency alert system on 3 May 2023 at 12:00, together with the annual siren test. The system sends a warning directly to mobile phones in a specific area if a serious incident happens. Your phone must be switched on and connected to the mobile network to receive the message.
What are mobile emergency alerts?
With mobile emergency alerts, the authorities can send an alert message to every mobile phone in a geographical area. That could be, for example, during a major fire, a flood, a terrorist attack or a dangerous outbreak of infection. The message tells you what is happening and what you should do to protect yourself and your family.
Why are mobile alerts useful?
You don’t have to look for information on TV, radio or in the newspapers yourself. The warning arrives directly on the phone you already have in your pocket – even if you can’t hear the sirens.
How to make sure your phone receives the alerts
- Keep your phone switched on and connected to the mobile network.
- Update your phone’s software.
- Check that emergency alerts are turned on in the settings – on iPhone under Notifications, on Android usually under Emergency alerts.
Is your phone not working as it should?
If your phone has problems with signal, sound, battery or software, our technicians at ITech-Rep in Odense and Nyborg can help. We repair iPhone, Samsung and other phones, and you get the price before we start.
Frequently asked questions
When were mobile emergency alerts first tested?
On 3 May 2023 at 12:00, at the same time as the annual siren test.
Why didn’t I get the test message?
Your phone may have been switched off, had no signal or had emergency alerts turned off. Check your settings, and keep the software up to date.
Do I need to do anything when I get an alert?
Read the message, and follow the advice from the authorities. If it’s a test, you don’t need to do anything.
Can you help if my phone doesn’t make any sound?
Yes. If the speaker or notifications aren’t working, we can check the phone. See our prices, or call +45 52 70 70 28.
Does your phone need a check-up? Book online in Odense or Nyborg, or call +45 52 70 70 28.
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