Mac · Odense & Nyborg

MacBook Neo repair

Cracked screen, a battery that won’t last, or a USB-C port playing up? We repair your MacBook Neo in our own workshop in Odense and Nyborg – and you get the price before we start.

Price before we start · price match on Funen.

Get a price Call +45 52 70 70 28

01 / Find your price

What’s wrong with your MacBook Neo?

Choose the repair – then you see the price straight away. If it says “Get a quote”, write or call and you’ll get a fixed price before we start.

1What needs fixing on your MacBook Neo 13" (A3404)?

My fault isn’t listed – describe it and we’ll give you a quote

All prices include VAT. Diagnosis is only charged if the device cannot be repaired or if you decline the quote. A water damage diagnosis (500 DKK) is paid whatever the result. 2-year statutory right to claim under Danish law.

02 / Good to know

A fixed price before we start

Your rights2-year statutory right to claim under Danish law

Covers manufacturing faults and defects. New damage, user damage and wear and tear are not covered.

Price matchCheaper on Funen?

If you find a lower price, we’ll match it. See terms

DiagnosticsDiagnostic fee

Only payable if the device can’t be repaired, or if you decline the quote.

Can’t find the fault?

Describe it and you’ll get a price before we start.

Get a quote

03 / How it works

Three steps. No surprises.

Find the price

Choose the repair above. If it isn’t listed, we’ll give you a quote.

Price finder
Quote

Come in – or let us come to you

Choose the option that suits you best.

Walk-in
Booking
Mobile workshop
Ship & Repair

We repair in our own workshop

The price is agreed before we start. We let you know when it’s ready.

Price before we start
Notified when ready

04 / About the repair

MacBook Neo repair in Odense and Nyborg

The MacBook Neo came out in 2026. It has a 13-inch Liquid Retina display, an A18 Pro chip and two USB-C ports: one USB 3 and one USB 2. It has no MagSafe port, so it charges via USB-C. Touch ID is only available on the models with Magic Keyboard with Touch ID.

It looks like the MacBook Air 13″, but it’s a different model with different parts. If you’re not sure, check the model name under the Apple menu › About This Mac.

For a screen replacement, you choose the quality yourself if there are several options. We recommend OEM quality: high quality close to the original, but not necessarily an original manufacturer part. An original manufacturer screen has to be ordered in – contact us for price and delivery time. You get the price before we start, and under Danish law you have a 2-year statutory right to claim.

Drop by one of our shops at Hunderupvej 23 or Nørregade 71 in Odense or Nørregade 8 in Nyborg, or book a time online. If you can’t come in, our mobile workshop can come to you, or you can send your MacBook to us with Ship & Repair.

Questions about MacBook Neo repair

Need an answer now?

Call or email us.

+45 52 70 70 28 Email us

The screen on my MacBook Neo is cracked – how much does it cost?

It depends on the damage and the screen quality you choose. We check your MacBook and give you a fixed price before we start. Write to us or call us on +45 52 70 70 28. Read more about screen replacement.

My MacBook Neo won’t charge – what could be wrong?

The MacBook Neo charges via USB-C, and both ports can be used for charging. First try the other port, another cable and another charger. If that doesn’t help, the port or the battery may be faulty – we find the fault and give you the price before we start.

When should the battery in my MacBook Neo be replaced?

Go to System Settings › Battery and check the battery health. Typical signs are that it drains quickly, switches itself off or gets hot. If the bottom case bulges, or the lid doesn’t close fully, the battery may be swollen – stop using it and have it checked. Read more about battery replacement.

I’ve spilled something on my MacBook Neo – what should I do?

Switch it off immediately, unplug the power, and don’t switch it on again to test it. Come in as soon as possible for a diagnostic check, and we’ll find the damage and give you the price before we start.

How do I know which MacBook I have?

Click the Apple menu in the top-left corner and choose About This Mac. If it says MacBook Neo, you have this model. If the screen doesn’t work, bring it in and we’ll identify the model.

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