Repair or sell your old iPhone? How to work it out

Your iPhone has started playing up, and you’re thinking about a new one. But is it worth repairing – or is it smarter to sell it? Here are the questions to ask yourself.

Start by finding out what’s wrong

Is it the battery, the screen or something else entirely? Check the battery’s condition under Settings > Battery. If you don’t know what the fault is, we can run a diagnostic check – you only pay for it if the device can’t be repaired, or if you say no to the quote.

When does it make sense to repair?

• You’re happy with the phone, and only one part is playing up.
• The battery doesn’t last a full day – a battery replacement can give the phone a new lease of life.
• The screen is cracked, but everything else works fine.

You always get a fixed price before we start. See prices for your model under iPhone repair or in the price overview.

When is it better to sell?

• You want a new phone anyway.
• There are several faults at once, so the repair gets expensive.

Please note: we usually buy phones that are no more than 4–5 years old (depending on the model), and not phones with water or moisture damage. We can’t promise to buy every device, as buying depends on the market.

How to work it out

• Step 1: Find the repair price for your model in the price overview.
• Step 2: Get an offer for the phone via Sell your phone.
• Step 3: Compare. Condition matters a lot for the price: a phone in perfect condition is worth more than one with scratches, and a faulty phone is worth the least.

Feel free to ask us in the shop – we can give you both a repair price and an offer.

Before you sell

• Back up your photos and data.
• Turn off “Find My iPhone”.
• Sign out of your Apple ID and iCloud, and remove all locks.

You’re paid the same day you hand in the phone. If you live far from our shops, you can send it by post.

Questions and answers